Ordering information for products
Pay instantly online via Google Checkout Cart. Alternatively we can raise a Google Checkout Invoice or a PayPal invoice if you wish to purchase multiple items, so you only pay once for postage. If you buy more than one item using the Checkout Cart we will refund any excess postage cost when your order is processed. You may also use the E-mail Order Form. Fill in the form items required, cost and indicate method of payment. We also accept Cheques and Postal Orders. PAYPAL payments should be made out to roy@diycnc.co.uk
Postal Address:
J Harding
5 Colwyn Drive,
Knypersley,
Stoke-on-Trent.
ST8-7BJ
England
Make cheques payable to J Harding.
Notes:
Cheques from outside the United Kingdom to be made out in pounds sterling only.
With ever increasing postal and carriage charges we have had to revise our postal policy. To be fair to all customers we have adopted a total weight price structure. This means that single items and small boards cost less due to there low weight. Multiple and heavier items will incur increased cost. Orders bellow 4kg are normally sent by Royal Mail and above this weight by currier service (DHL, UPS).
Each item has now a weight code based on postage weight including manual, packaging etc. You can easily work out the total weight of your order and postage cost by simply adding the W codes together and use the table bellow for cost in each of the two zones.
PLEASE NOTE : POSTAGE COSTS ARE NOW BASED ON TOTAL WEIGHT OF ORDER
Google checkout cart have prices including postage and cover just two zones.
Zone 1 is Great Britain and Northern Ireland only.
Total weight over W39 for Northern Ireland and Highlands please e-mail
Zone 2 is the rest of the world.
As carriage cost for items over 1kg in weight very significantly from country to country, please ask for Google checkout invoice on these items so that we can search for the cheapest deals at the time.
WE ARE NOT VAT REGISTERED
Policy
We endeavor to process most kit orders in 4-5 working days and ready built units in 5-8 days, but cannot be guaranteed in busy periods. Some of our products and components are purchased outside the UK and can cause delays with orders being processed. We will contact you by e-mail if there are prolonged delays or supply issues. Some of our products contain components that have export restrictions and are not available worldwide.
Guarantee : All our products have 12 months guarantee. If you are not satisfied with any of our products please return within 14 days for a full refund (excludes postage costs). Unwanted Items not designed & manufactured by ourselves (accessories, mechanical items, motors, power supplies etc) will incur a 20% restocking fee.
Postage Details
Weight charges for total order
Example: OPPB optoport W3, PC3 cable W4 , total W7 for Zone1 is £4 for Zone 2 is £6.50
PLEASE ADD TOTAL WEIGHT CODES INDICATED BY THE W SYMBOL AND USE THE TABLE IN THE ORDERING INFORMATION PAGE TO CALCULATE TOTAL POSTAGE PRICE
GOOGLE CART BUTTON PRICES INCLUDE POSTAGE
IF MULTIPLE PURCHASES ARE MADE WE WILL RECALCULATE THE POSTAGE COST AND REFUND ANY EXCESS PAYMENT
